Nissan Service FAQ | Answers from Our Fishers Experts
Welcome to the Ed Martin Nissan of Fishers Service FAQ page. We understand vehicle maintenance can be complex, so our nationally ranked, factory-trained experts (serving Fishers, Noblesville, and beyond) have answered your most common questions below.
If you don't see your answer, please contact our team directly .
CONTACT OUR TEAMNissan Maintenance & Scheduling FAQ
Do I need an appointment for service?
Not for routine maintenance. Our Nissan Express Service is always available for walk-ins for services like oil changes, tire rotations, and battery checks. For larger repairs, we recommend scheduling an appointment to guarantee a time.
What is the maintenance schedule for my Nissan?
The best source is your vehicle's owner's manual. In general, we recommend a Nissan oil change every 7,500-10,000 miles (for synthetic) and a tire rotation every 5,000-7,500 miles. Our team can provide a factory-recommended schedule for your specific model.
What is a Multi-Point Inspection?
It's a comprehensive health check for your vehicle. Our technicians inspect your brake pads, tire tread depth, battery health, and all fluid levels. We give you an easy-to-read report so you know your car's exact condition. We include this for free with many services.
How do I prepare my car for a long road trip?
What is "Service Buy Now, Pay Later"?
This is a flexible financing option that allows you to get the service or parts you need today and pay over time. It's a simple, fast application process. Contact our team to learn more about our service financing options.
I have a Nissan recall. Can you handle that? And will it cost me anything?
Yes, absolutely. As an authorized Nissan dealer, our certified technicians can perform all recall-related repairs. Recall service is performed at no cost to you. You can schedule service or check your VIN for recalls.
What's included in a "tune-up" on a modern Nissan?
The term "tune-up" has changed. On modern cars, it generally refers to replacing your spark plugs (often every 100,000 miles), inspecting engine components, and replacing your engine air filter and in-cabin microfilter.
Nissan Dealer & Warranty FAQ
Why service at a Nissan dealer vs. a local shop?
The difference is expertise and parts. Our nationally ranked service department uses factory-trained technicians and Genuine Nissan OEM Parts. This work is backed by a 12-month/12,000-mile limited warranty, a guarantee you won't get from most local shops.
Are your service prices competitive with local shops in Fishers or Noblesville?
Yes. We are very competitive, especially when you factor in our value. Our service specials, Nissan Tire Price Match guarantee, and the complimentary multi-point inspection we provide often make us a more affordable and valuable choice.
Do I really have to use Genuine Nissan parts?
We strongly recommend it. Genuine Nissan OEM Parts are designed and tested by Nissan engineers to fit your car perfectly and maintain its original performance and safety. Aftermarket parts can be a gamble and may even void parts of your warranty.
Will my Nissan's warranty be void if I get service somewhere else?
No, you are not required to service your car at a dealer to keep your factory warranty. However, you must keep detailed records and use parts that meet Nissan's specifications. Many people choose our dealership for peace of mind, knowing we always use Genuine Nissan Parts and keep a perfect record of your service history.
What does my Nissan powertrain warranty cover?
The powertrain warranty typically covers the core components of your vehicle: the engine, transmission, and drivetrain. It does not cover "wear and tear" items like brake pads, tires, or batteries. Our service advisors can help you determine if a specific repair is covered.
Can I buy Nissan accessories from you and install them myself?
Absolutely. You can order parts and accessories from us for your own DIY projects. We offer everything from all-weather floor mats and cargo organizers to roof racks and new wheels.
What if I've been in an accident?
Our Ed Martin Collision Center is here to help. Our I-CAR certified technicians work with all insurance companies to restore your vehicle to pre-accident condition.
Nissan Warning Light & Diagnostic FAQ
Why is my "Check Engine Light" on?
The check engine light can mean many things, from a loose gas cap to a more serious engine issue. It's your car's main warning system. Our technicians can run an engine diagnostic to find the specific error code and provide an accurate estimate for repair.
My car won't start, but the lights work. What's wrong?
This is a classic symptom of a weak battery. The battery has enough power for lights, but not enough to turn the engine. It could also be a bad starter or alternator. Our complimentary battery test can quickly find the problem.
What's the difference between "Service Engine Soon" and "Check Engine Light"?
They often mean the same thing. Some Nissan models use "Service Engine Soon" as the primary light, indicating the onboard diagnostic system has found a fault. Don't ignore it. Schedule a diagnostic with our team.
My Nissan's "Tire Pressure" light (TPMS) is on. What do I do?
This light means one or more of your tires is significantly under-inflated. This is a safety hazard, as it can lead to a blowout. Pull over safely, check your tires, and add air if needed. If the light flashes or won't turn off, you may have a puncture or a bad sensor, and our tire experts should inspect it.
What does the "ABS" light mean?
This light indicates a problem with your Anti-lock Braking System. Your regular brakes will still work, but the ABS safety feature (which prevents skidding in a hard stop) is disabled. This is a safety issue that should be inspected by our brake technicians.
Nissan Tire, Brake, & Alignment FAQ
Why are my brakes squealing?
A high-pitched squeal is a built-in safety indicator that your brake pads are low and need to be inspected. A loud grind means they are completely worn out. We offer a complimentary brake inspection to find the issue.
Why is my car pulling to one side?
This is almost always a sign that your wheel alignment is off, often from hitting one of our Indiana potholes. Driving with bad alignment can quickly ruin your tires. We can perform a professional wheel alignment to correct it.
Why is my steering wheel shaking at high speeds?
This is a classic symptom of unbalanced tires. It means one or more of your wheels has an uneven weight distribution, which can be fixed with a tire and wheel balance service. It could also indicate a bent wheel or an alignment issue.
My car is vibrating, but not just when I brake. What's wrong?
If you feel a vibration at certain speeds (not just when braking), it's almost always a tire balance issue. If it happens during acceleration, it could be a CV joint or motor mount. We can diagnose it for you.
How often do I need to rotate my tires?
We recommend a tire rotation every 5,000 to 7,500 miles. This helps your tires wear evenly, which extends their life, improves your gas mileage, and provides a quieter ride. You can get this done quickly through our Nissan Express Service.
What's the benefit of the "Nissan Tire Advantage" program?
It's our comprehensive tire program that includes a Price Match Guarantee* and Road Hazard Coverage* on eligible tires. It's the best way to buy new tires in Fishers. * See dealer for details.
Nissan Model & Tech Service FAQ
What is the oil change schedule for a Nissan Rogue?
Most new Nissan Rogues with the 1.5L VC-Turbo engine require full synthetic oil every 7,500 to 10,000 miles. Our service team can give you the exact factory-recommended schedule for your Rogue at your next oil change.
My Nissan Altima's CVT is acting strange. What should I do?
Nissan's CVT (Continuously Variable Transmission) is designed for a smooth, shift-less feel. If you notice jerking, slipping, or a "judder," you should have it inspected immediately. It may just need new fluid, but it's critical to have a certified technician diagnose it.
What are the common maintenance items for a Nissan Frontier truck?
For a truck like the Frontier, key services include oil changes, differential fluid checks, brake inspections, and frequent tire rotations, especially if you tow or go off-road. We can service both 2WD and 4x4 models.
Are your technicians certified to work on Nissan EVs like the ARIYA or LEAF?
Yes. Our service center is certified and equipped with the specialized tools and high-voltage training necessary to service Nissan's electric vehicles, including the ARIYA and LEAF.
My NissanConnect services aren't working. Can you fix that?
While many NissanConnect issues are subscription-based, our service advisors can help you troubleshoot in-car system issues or guide you on who to contact at Nissan to resolve a problem.
My Nissan has ProPILOT Assist. Do you need special training to service it?
Yes. Systems like ProPILOT Assist rely on cameras and sensors that are often linked to wheel alignment and windshield calibration. Our technicians are trained to service these advanced driver-assist systems (ADAS) to ensure they function safely and correctly.
Do you service Nissan's commercial vehicles, like the NV or Titan?
Yes, our nationally ranked service team is equipped to handle service and maintenance for Nissan's commercial lineup, including the Titan, Titan XD, and Frontier. Contact us to discuss your fleet needs.
Nissan Engine & A/C FAQ
Why is my car's A/C blowing warm air?
The most common cause is a refrigerant leak. It can also be a bad compressor or a cooling fan issue. Our technicians can perform an A/C diagnostic service to find the leak and recharge the system.
My car A/C has a musty smell. What causes that?
That "dirty sock" smell is typically mold or mildew built up in the A/C evaporator. The first step is to replace your in-cabin microfilter. If the smell persists, we offer a service to clean and disinfect the A/C system.
Why is my car overheating?
This is a serious issue. Pull over safely and turn off the engine. The most common cause is low coolant (antifreeze), but it can also be a bad thermostat, a broken water pump, or a radiator leak. Do not drive an overheating car; have it towed for service.
My Nissan's transmission feels like it's slipping or jerking. What's wrong?
This is a serious symptom. It could be low transmission fluid, a worn clutch (in a manual), or an issue with the CVT (Continuously Variable Transmission). This requires an immediate professional diagnosis to prevent further, more expensive damage.
How often should I check my transmission fluid?
Many newer Nissan vehicles have a "sealed" transmission, which doesn't have a traditional dipstick. If you have a CVT transmission, it's especially important that only a certified technician checks the fluid. If you notice any issues, it should be inspected immediately.
When does my Nissan need new spark plugs?
Most modern Nissan vehicles use long-life spark plugs that can last up to 100,000 miles. However, this varies by model. Worn spark plugs can cause poor fuel economy, rough idling, and slow acceleration.
Nissan Fluid & Seasonal FAQ
How often should I replace my Nissan's engine air filter?
We recommend inspecting your engine air filter at every oil change and replacing it every 15,000 to 30,000 miles, or more often if you drive on dusty Indiana roads. A clean filter is key to good performance and fuel economy.
What is an in-cabin microfilter and when should I replace it?
This filter cleans the air that comes into the car's cabin through your A/C and heat. It traps dust, pollen, and other allergens. We recommend replacing it once a year or every 15,000 miles to keep your air fresh.
What services does my Nissan need to prepare for winter in Indiana?
For an Indiana winter, we highly recommend a battery test (cold weather is tough on batteries), checking your antifreeze/coolant, inspecting your tires for good tread, and replacing your windshield wipers.
How should I prepare my car for an Indiana summer?
To get ready for the summer heat and humidity, we recommend an A/C performance check, inspecting your tires for proper inflation, and making sure your coolant system is working perfectly to prevent overheating.
When should I replace my windshield wipers?
We recommend replacing them every 6 to 12 months. Worn-out wipers are a major safety hazard in rain or snow. If your wipers are streaking, skipping, or chattering, it's time for a new pair.
My "low wiper fluid" light is on. Can I just use water?
We strongly advise against it. In winter, water will freeze in the lines and can crack the reservoir, leading to an expensive repair. In summer, water won't effectively clean bugs and road grime. Always use a proper washer fluid, which we can top off for you during your Express Service.
When should I get a coolant flush for my Nissan?
Your car's coolant (antifreeze) protects your engine from overheating and freezing. We generally recommend a coolant flush every 5 years or 100,000 miles, but this can vary. We inspect your coolant's condition during our multi-point inspection.
Your Fishers Service Experts Are Here to Help
Don't see your question answered? Our nationally ranked service advisors are ready to help. Contact us directly with your question or schedule a service appointment to have our technicians inspect your vehicle.
Visit Our Service Center in Fishers, IN
Ed Martin Nissan of Fishers Service 13397 Britton Park Rd Fishers, IN 46038 Service Phone: 317-863-2424